Customer care
Frequently asked questions
Where does ChupaHub deliver?
ChupaHub serves configured delivery areas in and around Nairobi. Enter your location at checkout to see the applicable delivery fee.
Can I order as a guest?
Yes. A customer account is optional and guest checkout remains available.
How do I confirm my delivery location?
Search for your address or use your current location at checkout, then confirm the map pin before placing the order.
What payment methods are available?
Available payment methods are shown at checkout and may include M-Pesa, cash on delivery or store pickup.
Do I need to be 18 or older?
Yes. ChupaHub sells alcohol only to adults aged 18 and over. Please drink responsibly.